A visionary Operations Leader with over a decade of progressive experience transforming business operations through strategic leadership and technological innovation. My journey spans from hands-on technical support to executive-level operational management, where I've consistently delivered measurable business impact while building high-performing teams and scalable processes.
With 7+ years of dedicated operational ownership in the software and technology industry, I specialize in bridging the gap between technology and business strategy. My expertise lies in deploying digital transformation initiatives, implementing AI-driven automation solutions, and establishing robust governance frameworks that drive sustainable growth. I've successfully achieved a 20% reduction in operational costs and realized ₹1 million in savings through strategic IT transformation initiatives.
As a hands-on leader, I thrive in dynamic environments where strategic thinking meets practical execution. My unique blend of technical foundation, operational expertise, and business acumen enables me to drive organizational excellence while fostering a culture of continuous learning and innovation.
Core competencies that drive business transformation and operational excellence
Measurable impact and business transformation milestones
Strategic initiatives and transformational projects that delivered measurable business impact
Led a comprehensive digital transformation program at Sarathi Softech, revolutionizing operational efficiency through strategic AI tool integration and process automation. This initiative addressed the challenge of scaling operations while maintaining quality and reducing costs in a competitive software development environment.
Spearheaded the implementation of ISO 27001 Information Security Management System, establishing comprehensive security controls and compliance practices. This project addressed critical security requirements for client trust and regulatory compliance in the software industry.
Championed a complete product rebranding initiative for the company's billing software solution, developing comprehensive digital marketing strategies to expand market reach. This project transformed product visibility and market positioning in a competitive landscape.
Led comprehensive HR transformation initiatives, designing talent acquisition strategies and learning development programs that fostered a culture of continuous improvement. Successfully scaled team operations while maintaining high performance standards.
Academic foundation and professional development in management and technology
Institute of Management Technology, Ghaziabad
Graduated: September 2021 | Grade: B+ | Specialization: Hiring & HR Operations, Market Research
Savitribai Phule Pune University
Graduated: January 2009 | Grade: First Class with Distinction | Specialization: Software Development & Computer Science
Professional Certification
Expertise: Risk Assessment, Compliance Framework, Security Controls Implementation
Passion projects and emerging technology expertise
Designed and built a fully functional electric bicycle, integrating mechanical and electrical components to create a sustainable transportation prototype.
Implemented intelligent home automation using Arduino technology, creating smart lighting control systems that enhanced energy efficiency and convenience.
Passionate about exploring cutting-edge applications in Artificial Intelligence and Robotics, with focus on automation solutions and emerging technologies.
Multilingual professional (English, Hindi, Marathi) with flexible approach to domestic and international opportunities and collaborative ventures.
Ready to drive operational excellence and digital transformation in your organization? Let's discuss how we can work together.
